Effective Date: 08.04.2024

Last Updated: 08.04.2024

Welcome to BN European Tours Ltd (“we”, “us”, or “our”) website. This Cookie and Privacy Policy explains how we collect, use, disclose, and safeguard your personal information and your rights regarding cookies when you visit our website at www.bneuropeantours.com (“Website”). Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the Website.

Information We Collect

We may collect personal information from you when you interact with us, such as when you:

  • Visit our Website
  • Make a booking or purchase our services
  • Sign up for newsletters or updates
  • Contact us for customer support or other inquiries

The types of personal information we may collect include:

  • Name
  • Contact information (email address, phone number, mailing address)
  • Payment information
  • Booking preferences
  • Communication preferences
  • Demographic information such as age, gender, and interests
  • Other information you choose to provide to us

How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our services
  • Process and fulfill bookings and transactions
  • Communicate with you and respond to your inquiries
  • Send you newsletters, marketing communications, and promotional offers
  • Improve our products, services, and Website
  • Conduct research and analysis
  • Comply with legal obligations

Information Sharing

We may share your personal information with third parties under certain circumstances, including:

  • Service providers and business partners who assist us in operating our business and providing our services
  • Legal or regulatory authorities as required by law or to protect our rights
  • Third parties in connection with a corporate transaction, such as a merger, acquisition, or sale of assets


We use cookies and similar technologies to recognize you when you visit our Website. These cookies help us to provide you with a good experience when you browse our Website and also allow us to improve our Website.

What are cookies?

Cookies are small text files that are stored on your browser or the hard drive of your computer or other device when you visit a website. This allows the website to recognize you as a user either for the duration of your visit (using a “session cookie”) or for repeat visits (using a “persistent cookie”). They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Why do we use cookies?

We use cookies for several reasons, including:

  • Essential cookies: These cookies are necessary for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website or use a shopping cart.
  • Analytical/performance cookies: These cookies allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies: These cookies are used to recognize you when you return to our website. This enables us to personalize our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).

What types of cookies do we use?

  • Session cookies: These are temporary cookies that expire when you close your browser or when the session times out.
  • Persistent cookies: These are cookies that remain on your device for the period of time specified in the cookie. They are activated each time you visit the website that created that particular cookie.

How to control cookies

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by clicking on the appropriate opt-out links provided in the cookie consent banner when you first visit our website.

You can also set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have certain rights regarding your personal information, including the right to access, correct, or delete your information. You may also have the right to object to or restrict certain types of processing. To exercise these rights or manage your cookie preferences, please contact us using the contact information provided below.

Changes to this Policy

We may update this policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on the Website.

Contact Us

If you have any questions about our Cookie and Privacy Policy or our practices regarding your personal information, please contact us at:

Tel: 07555 997261

Correspondence address:

BN European Tours Ltd Downsview House 141-143 Station Road East Oxted Surrey RH8 0QE

Sign up for our Newsletter